Privacy Policy

PRIVACY POLICY OF SERVE GLOBAL ,LLC (UNLIMITED INDIA CALLING.COM )

DISCLAIMER: THIS PRIVACY POLICY IS ASSOCIATED WITH THE VOICE OVER INTERNET PROTOCOL (“VOIP”) SERVICES PROVIDED BY SERVE GLOBAL ,LLC (UNLIMITED INDIA CALLING.COM ) IN THE UNITED STATES (“SERVICES”) AND IS ONLY APPLICABLE TO CUSTOMERS LOCATED IN, OR SERVE GLOBAL ,LLC (UNLIMITED INDIA CALLING.COM ) SERVICES GOVERNED BY THE APPLICABLE LAWS OF THE UNITED STATES. SERVE GLOBAL ,LLC (UNLIMITED INDIA CALLING.COM ) WILL COMPLY WITH ALL APPLICABLE PRIVACY LAWS GOVERNING SERVICES PROVIDED IN OTHER JURISDICTIONS. FOR CUSTOMERS PURCHASING ANY OTHER SERVICES FROM ANY OF SERVE GLOBAL ,LLC (UNLIMITED INDIA CALLING.COM )’S CORPORATE AFFILIATES, INCLUDING BUT NOT LIMITED TO SERVE GLOBAL,LLC – Swift N Simple ,LLC – Unlimited India Calling.com, PLEASE SEE THE PRIVACY POLICY CONTAINED ON THE APPLICABLE WEBSITE OF THAT PROVIDER

EFFECTIVE DATE: ALTHOUGH SERVE GLOBAL ,LLC (UNLIMITED INDIA CALLING.COM ) RESERVES THE RIGHT TO CHANGE THIS PRIVACY POLICY AT ANY TIME (SEE “HOW WILL I KNOW IF SERVE GLOBAL ,LLC (UNLIMITED INDIA CALLING.COM ) CHANGES THE PRIVACY POLICY” BELOW), THIS POLICY WAS LAST UPDATED ON Nov 1st, 2008.

Serve Global ,LLC (Unlimited India Calling.com ) (“Serve Global ,LLC (Unlimited India Calling.com )”) respects your privacy and is committed to the protection of your personally identifiable information. This Privacy Policy has been designed to ensure that the privacy of the information we obtain in the normal course of providing our services is respected and maintained.

What is “Personally Identifiable Information”?

“Personally Identifiable Information” consists of information that can be associated with a specific individual or entity, or permits the individual or entity to be contacted either physically or online. This information includes, for example, a customer’s name, address, 911 Service Address telephone number and e-mail address.

Why Does Serve Global ,LLC (Unlimited India Calling.com ) Collect Personally Identifiable Information?

Serve Global ,LLC (Unlimited India Calling.com ) recognizes that any personal information is very important to you, and that you should have a right to control the use and dissemination of that information. Therefore, Serve Global ,LLC (Unlimited India Calling.com ) collects Personally Identifiable Information for a variety of purposes, all geared toward making your experience as a customer or prospective customer a positive one. Serve Global ,LLC (Unlimited India Calling.com ) may collect and use Personally Identifiable Information for any of the following purposes:

·  To provide and/or change service you request to purchase;

·  To bill you, run credit checks, or to initiate debt collection;

·  To provide you with Customer Service;

·  To ensure that our website is customer friendly, informative and easy to access;

·  To create new services that may be of interest to you;

·  To protect our customers, employees or property (e.g., to investigate fraud, harassment or other types of illegal activity);

·  To anticipate and resolve problems with your Serve Global ,LLC (Unlimited India Calling.com ) Service; and

·  To inform you of new products, promotions or other marketing initiatives.

Typically, Serve Global ,LLC (Unlimited India Calling.com ) will provide you with a choice to opt out of our marketing activities. If no opt-out choice is available, please contact Serve Global ,LLC (Unlimited India Calling.com ) at the address or telephone number listed in the “Contact Us” portion of this Privacy Policy, or Serve Global ,LLC (Unlimited India Calling.com )’s Customer Care Department at customercare@unlimitedindiacalling.com and a Serve Global ,LLC (Unlimited India Calling.com ) representative will process your request. Once your opt-out request has been processed, Serve Global ,LLC (Unlimited India Calling.com ) will respect your request to decline to receive further direct marketing communications.

Will Serve Global ,LLC (Unlimited India Calling.com ) Disclose My Information to Any Third Parties?

The information collected by Serve Global ,LLC (Unlimited India Calling.com ) will only be used internally at Serve Global ,LLC (Unlimited India Calling.com ), subject to the limited circumstances listed below. Unless you give us your express consent, Serve Global ,LLC (Unlimited India Calling.com ) will not disclose your information to third parties who want to market products to you. When Serve Global ,LLC (Unlimited India Calling.com ) uses agents, contractors or other third parties to perform services on its behalf, and those third parties have access to your Personally Identifiable Information, Serve Global ,LLC (Unlimited India Calling.com ) will require that those third parties are subject to a confidentiality agreement so that your information is protected.

What are the Limited Circumstances under which Serve Global ,LLC (Unlimited India Calling.com ) Will Disclose Personally Identifiable Information to Third Parties?

Serve Global ,LLC (Unlimited India Calling.com ) may be required to disclose your Personally Identifiable Information to comply with applicable law. For example, Serve Global ,LLC (Unlimited India Calling.com ) may be required to disclose certain information under a subpoena, a court order, or as required by a regulatory or administrative agency (e.g., in response to a customer complaint). Additionally Serve Global ,LLC (Unlimited India Calling.com ) may disclose this information if we, in good faith, believe that this information is necessary to identify, contact or bring legal action against individuals who may be a threat to public safety or interfering with Serve Global ,LLC (Unlimited India Calling.com ) network, services or our customers.

If Serve Global ,LLC (Unlimited India Calling.com ) is required to or decides to stop providing Serve Global ,LLC (Unlimited India Calling.com ) Service, or sell or transfer parts of its business to unaffiliated companies, Serve Global ,LLC (Unlimited India Calling.com ) will provide only that portion of your Personally Identifiable Information that will allow these companies to offer you the same or similar services or as to accomplish our business objectives. Be assured that these unaffiliated companies will be bound by confidentiality requirements and will be obligated to keep Serve Global ,LLC (Unlimited India Calling.com ) customer information confidential.

Serve Global ,LLC (Unlimited India Calling.com ) may also share your Personally Identifiable Information with selected third parties for the purposes of delivering special promotions, complimentary subscriptions, and gifts to you.

How Does Serve Global ,LLC (Unlimited India Calling.com ) Collect Personally Identifiable Information?

Serve Global ,LLC (Unlimited India Calling.com ) collects Personally Identifiable Information in various ways, such as over the phone, over the Internet (if you transact with us on-line), or when you complete an application form for one of the products or services that we offer or promote. Serve Global ,LLC (Unlimited India Calling.com ) collects personal information directly from you at the time when you apply for Serve Global ,LLC (Unlimited India Calling.com ) Services. Serve Global ,LLC (Unlimited India Calling.com ) may also collect personal information from third parties such as:

·  credit reporting agencies;

·  Serve Global ,LLC (Unlimited India Calling.com )’s referral program

·  suppliers of telecommunications or information services (e.g., other telecommunications and information service providers); or

·  other entities who supply services to us related to the provision of telecommunication services provided to you.

If you do not want Serve Global ,LLC (Unlimited India Calling.com ) to have your Personally Identifiable Information, please do not submit it Serve Global ,LLC (Unlimited India Calling.com ). Be advised, however, that this may interfere with Serve Global ,LLC (Unlimited India Calling.com )’s ability to effectively resolve any customer service related issues you may have.

What About Personally Identifiable Information Specific to the Serve Global ,LLC (Unlimited India Calling.com ) Services or the Serve Global ,LLC (Unlimited India Calling.com )’s Website?

For users of Serve Global ,LLC (Unlimited India Calling.com ) Services, or for those individuals that access Serve Global ,LLC (Unlimited India Calling.com )’s website or web-based tools via the internet, Serve Global ,LLC (Unlimited India Calling.com ) may store information on your computer in the form of a “cookie” or similar file. Cookies allow Serve Global ,LLC (Unlimited India Calling.com ) to conduct additional market research into the users of our website and products, and will allow us to develop ways to improve our websites and services. If you do not want a “cookie” or similar file stored on your computer, Serve Global ,LLC (Unlimited India Calling.com ) recommends that you consult with your internet browser instructions or “help” command to erase, block or monitor the cookies attached to your hard drive.

Serve Global ,LLC (Unlimited India Calling.com ) also uses third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address e-mail address or telephone number) about your visits to Serve Global ,LLC (Unlimited India Calling.com )’s and other web sites in order to provide advertisements about goods and services of interest to you on the Serve Global ,LLC (Unlimited India Calling.com ) website. If you would like more information about this practice and to know your choices about not having this information used by these companies, please click on the following link: http://www.google.com/intl/en/privacypolicy.html

Additionally, from time to time, Serve Global ,LLC (Unlimited India Calling.com ) collects information about visits to our website, session lengths, bit rates and the number of messages and bytes passed. This internet usage data is not resold, and is only used on a macro scale (i.e., aggregate basis) to evaluate the Serve Global ,LLC (Unlimited India Calling.com ) website. Serve Global ,LLC (Unlimited India Calling.com ) may also contract with third parties that use “web beacons” on the Serve Global ,LLC (Unlimited India Calling.com ) website. These web beacons are used to track the performance of our marketing efforts with respect to the Serve Global ,LLC (Unlimited India Calling.com ) services and no personally identifiable information is collected in the process. This non-Personally Identifiable Information may also be gathered and used for general advertising and/or market research, but shall be authorized by Serve Global ,LLC (Unlimited India Calling.com ) in advance.

Serve Global ,LLC (Unlimited India Calling.com ) will not read your outgoing or incoming e-mail, private chat or instant messages. Subject to applicable law, Serve Global ,LLC (Unlimited India Calling.com ) may store messages for a brief period of time and could be compelled to disclose those messages to comply with applicable law as described in the section titled “What are the Limited Circumstances Under Which Serve Global ,LLC (Unlimited India Calling.com ) Will Disclose Personally Identifiable Information to Third Parties?”

Does Serve Global ,LLC (Unlimited India Calling.com ) Use Any Security Measures to Ensure the Privacy of my Personally Identifiable Information is Maintained?

Yes. Serve Global ,LLC (Unlimited India Calling.com ) takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons, and uses Secure Socket Layer (“SSL”) software to provide secure sessions for our visitors.

Can I Access The Personally Identifiable Information I Have Provided to Serve Global ,LLC (Unlimited India Calling.com )?

Yes. Serve Global ,LLC (Unlimited India Calling.com ) will allow you to review or update the available personally identifiable information that Serve Global ,LLC (Unlimited India Calling.com ) received directly from you (not from any third parties) by accessing your account online, or by contacting Serve Global ,LLC (Unlimited India Calling.com ) at the address or telephone number listed in the “Contact Us” portion of this Privacy Policy, or Serve Global ,LLC (Unlimited India Calling.com )’s Customer Care Department at customercare@unlimitedindiacalling.com. In order to ensure your privacy is maintained, Serve Global ,LLC (Unlimited India Calling.com ) may ask for information to verify your identity prior to granting you access to your information.

How Will I Know if Serve Global ,LLC (Unlimited India Calling.com ) Makes Changes to the Privacy Policy?

In the event that Serve Global ,LLC (Unlimited India Calling.com ) makes material changes to this policy, Serve Global ,LLC (Unlimited India Calling.com ) will notify you via email.

How Can I Submit A Privacy Complaint to Serve Global ,LLC (Unlimited India Calling.com )?

Please submit any complaints about breaches of your privacy in writing by contacting Serve Global ,LLC (Unlimited India Calling.com ) at the address or fax number listed in the “Contact Us” portion of this Privacy Policy:

What About the Protection of Children?

Serve Global ,LLC (Unlimited India Calling.com ) does not actively or knowingly collect any Personally Identifiable Information from individuals under 18 years of age. Where appropriate, Serve Global ,LLC (Unlimited India Calling.com ) will instruct children not to submit such information to our website advertisements without the consent of a parent or guardian. If a parent or guardian is concerned that a child may have submitted Personally Identifiable Information to Serve Global ,LLC (Unlimited India Calling.com ) without their consent, that parent or guardian may contact Serve Global ,LLC (Unlimited India Calling.com ) at the address or telephone number listed in the “Contact Us” portion of this Privacy Policy and request that this information be removed from our files.

Contact Us

As previously described in this Privacy Policy, Serve Global ,LLC (Unlimited India Calling.com )’s Customer Care Department is available to assist you with any privacy concerns you may have. Contact information follows:

You may also e-mail Serve Global ,LLC (Unlimited India Calling.com ) directly through the its website at http://www.UnlimitedIndiaCalling.com  then click on “Support”.

Policy Governing the Serve Global ,LLC (Unlimited India Calling.com ) Do-Not-Call List

Serve Global ,LLC (Unlimited India Calling.com ) (“Serve Global ,LLC (Unlimited India Calling.com )”) is committed to honoring consumers’ preferences as to receiving telemarketing calls in their homes and has instituted the following policy to assure that consumers may exercise their right to choose whether to receive such calls from Serve Global ,LLC (Unlimited India Calling.com ).

·  Serve Global ,LLC (Unlimited India Calling.com ) maintains a company Do-Not-Call list of persons who have requested not to receive telemarketing calls from Serve Global ,LLC (Unlimited India Calling.com ).

·  Serve Global ,LLC (Unlimited India Calling.com ) will record the telephone number and name of any residential telephone subscriber who requests not to receive telemarketing calls from Serve Global ,LLC (Unlimited India Calling.com ) and place the consumer’s name and telephone number on the Serve Global ,LLC (Unlimited India Calling.com ) Do-Not-Call List within 30 days from the date the request was made.

·  Serve Global ,LLC (Unlimited India Calling.com ) will not make any telephone solicitation to any telephone number registered on the Serve Global ,LLC (Unlimited India Calling.com ) Do-Not-Call List.

·  Serve Global ,LLC (Unlimited India Calling.com ) will honor a do not call request for 5 years from the date the request was made.

·  Serve Global ,LLC (Unlimited India Calling.com ) will not share a consumer’s request not to be called with any other person or entity without obtaining the consumer’s prior written permission to do so.

Policy Governing the National Do-Not-Call List

Serve Global ,LLC (Unlimited India Calling.com ) (“Serve Global ,LLC (Unlimited India Calling.com )”) is committed to honoring consumers’ preferences regarding the receipt of telemarketing calls in their homes and has instituted the following policy to assure that consumers may exercise their right to choose whether to receive such calls from Serve Global ,LLC (Unlimited India Calling.com ).

Serve Global ,LLC (Unlimited India Calling.com ) will not:

·  Place telemarketing calls to any number on the National Do-Not-Call Registry.

·  Place telemarketing calls to any consumers (even to numbers not on the National Do-Not-Call Registry) unless Serve Global ,LLC (Unlimited India Calling.com ) has first paid the required fee for access to the National Do-Not-Call Registry.

·  Deny or interfere with a person’s right to be placed on the National Do-Not-Call Registry.

To ensure that Serve Global ,LLC (Unlimited India Calling.com ) complies with all rules regarding the Do Not Call list, it will ensure the following:

·  All Call Lists shall be scrubbed against a version of the National Do-Not-Call Registry that has been obtained from the administrator of the Registry not more than 31 days prior to the date of any call made on Serve Global ,LLC (Unlimited India Calling.com )’s behalf and a version of Serve Global ,LLC (Unlimited India Calling.com )’s in-house do-not-call list (“Serve Global ,LLC (Unlimited India Calling.com ) Do-Not-Call List”) that has been updated by Serve Global ,LLC (Unlimited India Calling.com ) not more than 30 days prior to the date of any call made on Serve Global ,LLC (Unlimited India Calling.com )’s behalf;

With respect to telemarketing campaigns utilizing third party telemarketing companies, Serve Global ,LLC (Unlimited India Calling.com ) will require that additional precautions are taken, including but not limited to the following:

·  No outbound telemarketing campaign may be initiated on Serve Global ,LLC (Unlimited India Calling.com )’s behalf without prior written authorization from Serve Global ,LLC (Unlimited India Calling.com ) confirming that the Call Lists have been scrubbed against the National Do-Not-Call Registry and the Serve Global ,LLC (Unlimited India Calling.com ) Do-Not-Call List;

·  • The Telemarketing Company shall generate and transmit to Serve Global ,LLC (Unlimited India Calling.com ) on a daily basis compliance reports containing data on all do-not-call complaints and requests received by the vendor; and

All telemarketing campaigns will be monitored by Serve Global ,LLC (Unlimited India Calling.com ) for compliance with this policy and applicable rules and regulations through a variety of audit procedures.

Serve Global ,LLC (Unlimited India Calling.com ) Subpoena and Court Order Compliance Policy

Subpoena Compliance Contact Information
All subpoenas should be directed to Serve Global ,LLC (Unlimited India Calling.com )’s Subpoena Compliance Center at:
Serve Global ,LLC (Unlimited India Calling.com )
Subpoena Compliance Center
18352 Dallas Parkway # 370
Dallas, Tx 75287
Email: legaladmin@serveglobal.com

Phone: 972-805-9300
  


Fees for Subpoena Compliance
Serve Global ,LLC (Unlimited India Calling.com ) will invoice the person or entity submitting a subpoena for the administrative costs associated with subpoena compliance as per the rates outlined below. Payment must be made within 30 days from the date of invoice; and checks should be made out to the legal entity to which the subpoena was directed and mailed to the subpoena compliance center at the address listed above.  

·  $175 per research hour (1 hour minimum)

·  $25.00 Express Shipping

·  $20.00 CD Rom 

·  $0.50 per copy page

·  $2,500 (30 days) Pen Register Fee

·  $3,500 (30 days)  Wiretap Fee

Please contact David  at 972-805-9300 for questions regarding this policy or to establish contract rate arrangements.


Customer Notification Policy
It is Serve Global ,LLC (Unlimited India Calling.com )’s policy to notify any customer whose account information is sought via a valid subpoena or court order unless an emergency situation exists or non-disclosure is required by law.   If customer notification is permitted, Serve Global ,LLC (Unlimited India Calling.com ) will not release any customer information to the requesting party until approximately 10 business days following the date which the customer has been notified in order to allow the customer adequate opportunity to seek a quash order from the courts.

Acceptance of service by facsimile or email is strictly conditioned upon payment of charges. Unlimited India Calling.com reserves the right to require payment in advance and to seek enforcement of charges