PRIVACY POLICY OF SERVE GLOBAL ,LLC (UNLIMITED
DISCLAIMER: THIS PRIVACY POLICY IS ASSOCIATED WITH THE VOICE OVER
INTERNET PROTOCOL (“VOIP”) SERVICES PROVIDED BY SERVE GLOBAL ,LLC
(UNLIMITED INDIA CALLING.COM ) IN THE UNITED STATES (“SERVICES”) AND IS
ONLY APPLICABLE TO CUSTOMERS LOCATED IN, OR SERVE GLOBAL ,LLC (UNLIMITED
INDIA CALLING.COM ) SERVICES GOVERNED BY THE APPLICABLE LAWS OF THE
UNITED STATES. SERVE GLOBAL ,LLC (UNLIMITED
EFFECTIVE DATE: ALTHOUGH SERVE GLOBAL ,LLC (UNLIMITED
Serve Global ,LLC (Unlimited India Calling.com ) (“Serve Global ,LLC
(Unlimited India Calling.com )”) respects your privacy and is committed
to the protection of your personally identifiable information. This
Privacy Policy has been designed to ensure that the privacy of the
information we obtain in the normal course of providing our services is
respected and maintained.
What
is “Personally Identifiable Information”?
“Personally Identifiable Information” consists of information that can
be associated with a specific individual or entity, or permits the
individual or entity to be contacted either physically or online. This
information includes, for example, a customer’s name, address, 911
Service Address telephone number and e-mail address.
Why
Does Serve Global ,LLC (Unlimited
Serve Global ,LLC (Unlimited India Calling.com ) recognizes that any
personal information is very important to you, and that you should have
a right to control the use and dissemination of that information.
Therefore, Serve Global ,LLC (Unlimited India Calling.com ) collects
Personally Identifiable Information for a variety of purposes, all
geared toward making your experience as a customer or prospective
customer a positive one. Serve Global ,LLC (Unlimited India Calling.com
) may collect and use Personally Identifiable Information for any of the
following purposes:
·
To
provide and/or change service you request to purchase;
·
To
bill you, run credit checks, or to initiate debt collection;
·
To
provide you with Customer Service;
·
To
ensure that our website is customer friendly, informative and easy to
access;
·
To
create new services that may be of interest to you;
·
To
protect our customers, employees or property (e.g., to investigate
fraud, harassment or other types of illegal activity);
·
To
anticipate and resolve problems with your Serve Global ,LLC (Unlimited
India Calling.com ) Service; and
·
To
inform you of new products, promotions or other marketing initiatives.
Typically, Serve Global ,LLC (Unlimited India Calling.com ) will provide
you with a choice to opt out of our marketing activities. If no opt-out
choice is available, please contact Serve Global ,LLC (Unlimited India
Calling.com ) at the address or telephone number listed in the “Contact
Us” portion of this Privacy Policy, or Serve Global ,LLC (Unlimited
India Calling.com )’s Customer Care Department at
customercare@unlimitedindiacalling.com and a Serve Global ,LLC
(Unlimited India Calling.com ) representative will process your request.
Once your opt-out request has been processed, Serve Global ,LLC
(Unlimited India Calling.com ) will respect your request to decline to
receive further direct marketing communications.
Will Serve Global ,LLC (Unlimited
The information collected by Serve Global ,LLC (Unlimited India
Calling.com ) will only be used internally at Serve Global ,LLC
(Unlimited India Calling.com ), subject to the limited circumstances
listed below. Unless you give us your express consent, Serve Global ,LLC
(Unlimited India Calling.com ) will not disclose your information to
third parties who want to market products to you. When Serve Global ,LLC
(Unlimited India Calling.com ) uses agents, contractors or other third
parties to perform services on its behalf, and those third parties have
access to your Personally Identifiable Information, Serve Global ,LLC
(Unlimited India Calling.com ) will require that those third parties are
subject to a confidentiality agreement so that your information is
protected.
What
are the Limited Circumstances under which Serve Global ,LLC (Unlimited
Serve Global ,LLC (Unlimited India Calling.com ) may be required to
disclose your Personally Identifiable Information to comply with
applicable law. For example, Serve Global ,LLC (Unlimited India
Calling.com ) may be required to disclose certain information under a
subpoena, a court order, or as required by a regulatory or
administrative agency (e.g., in response to a customer complaint).
Additionally Serve Global ,LLC (Unlimited India Calling.com ) may
disclose this information if we, in good faith, believe that this
information is necessary to identify, contact or bring legal action
against individuals who may be a threat to public safety or interfering
with Serve Global ,LLC (Unlimited India Calling.com ) network, services
or our customers.
If Serve Global ,LLC (Unlimited India Calling.com ) is required to or
decides to stop providing Serve Global ,LLC (Unlimited India Calling.com
) Service, or sell or transfer parts of its business to unaffiliated
companies, Serve Global ,LLC (Unlimited India Calling.com ) will provide
only that portion of your Personally Identifiable Information that will
allow these companies to offer you the same or similar services or as to
accomplish our business objectives. Be assured that these unaffiliated
companies will be bound by confidentiality requirements and will be
obligated to keep Serve Global ,LLC (Unlimited India Calling.com )
customer information confidential.
Serve Global ,LLC (Unlimited India Calling.com ) may also share your
Personally Identifiable Information with selected third parties for the
purposes of delivering special promotions, complimentary subscriptions,
and gifts to you.
How
Does Serve Global ,LLC (Unlimited
Serve Global ,LLC (Unlimited India Calling.com ) collects Personally
Identifiable Information in various ways, such as over the phone, over
the Internet (if you transact with us on-line), or when you complete an
application form for one of the products or services that we offer or
promote. Serve Global ,LLC (Unlimited India Calling.com ) collects
personal information directly from you at the time when you apply for
Serve Global ,LLC (Unlimited India Calling.com ) Services. Serve Global
,LLC (Unlimited India Calling.com ) may also collect personal
information from third parties such as:
·
credit
reporting agencies;
·
Serve
Global ,LLC (Unlimited India Calling.com )’s referral program
·
suppliers of telecommunications or information services (e.g., other
telecommunications and information service providers); or
·
other
entities who supply services to us related to the provision of
telecommunication services provided to you.
If you do not want Serve Global ,LLC (Unlimited India Calling.com ) to
have your Personally Identifiable Information, please do not submit it
Serve Global ,LLC (Unlimited India Calling.com ). Be advised, however,
that this may interfere with Serve Global ,LLC (Unlimited India
Calling.com )’s ability to effectively resolve any customer service
related issues you may have.
What
About Personally Identifiable Information Specific to the Serve Global
,LLC (Unlimited
For users of Serve Global ,LLC (Unlimited India Calling.com ) Services,
or for those individuals that access Serve Global ,LLC (Unlimited India
Calling.com )’s website or web-based tools via the internet, Serve
Global ,LLC (Unlimited India Calling.com ) may store information on your
computer in the form of a “cookie” or similar file. Cookies allow Serve
Global ,LLC (Unlimited India Calling.com ) to conduct additional market
research into the users of our website and products, and will allow us
to develop ways to improve our websites and services. If you do not want
a “cookie” or similar file stored on your computer, Serve Global ,LLC
(Unlimited India Calling.com ) recommends that you consult with your
internet browser instructions or “help” command to erase, block or
monitor the cookies attached to your hard drive.
Serve
Global ,LLC (Unlimited India Calling.com ) also uses third-party
advertising companies to serve ads when you visit our website. These
companies may use information (not including your name, address e-mail
address or telephone number) about your visits to Serve Global ,LLC
(Unlimited India Calling.com )’s and other web sites in order to provide
advertisements about goods and services of interest to you on the Serve
Global ,LLC (Unlimited India Calling.com ) website. If you would like
more information about this practice and to know your choices about not
having this information used by these companies, please click on the
following link:
http://www.google.com/intl/en/privacypolicy.html
Additionally, from time to time, Serve Global ,LLC (Unlimited India
Calling.com ) collects information about visits to our website, session
lengths, bit rates and the number of messages and bytes passed. This
internet usage data is not resold, and is only used on a macro scale
(i.e., aggregate basis) to evaluate the Serve Global ,LLC (Unlimited
India Calling.com ) website. Serve Global ,LLC (Unlimited India
Calling.com ) may also contract with third parties that use “web
beacons” on the Serve Global ,LLC (Unlimited India Calling.com )
website. These web beacons are used to track the performance of our
marketing efforts with respect to the Serve Global ,LLC (Unlimited India
Calling.com ) services and no personally identifiable information is
collected in the process. This non-Personally Identifiable Information
may also be gathered and used for general advertising and/or market
research, but shall be authorized by Serve Global ,LLC (Unlimited India
Calling.com ) in advance.
Serve
Global ,LLC (Unlimited India Calling.com ) will not read your outgoing
or incoming e-mail, private chat or instant messages. Subject to
applicable law, Serve Global ,LLC (Unlimited India Calling.com ) may
store messages for a brief period of time and could be compelled to
disclose those messages to comply with applicable law as described in
the section titled
“What are the Limited Circumstances Under Which Serve Global ,LLC
(Unlimited India Calling.com ) Will Disclose Personally Identifiable
Information to Third Parties?”
Does
Serve Global ,LLC (Unlimited
Yes. Serve Global ,LLC (Unlimited India Calling.com ) takes all
reasonable steps to ensure that all information we collect, use or
disclose is accurate, complete, up-to-date and stored in a secure
environment accessed only by authorized persons, and uses Secure Socket
Layer (“SSL”) software to provide secure sessions for our visitors.
Can I Access The Personally Identifiable Information I Have Provided to
Serve Global ,LLC (Unlimited
Yes.
Serve Global ,LLC (Unlimited India Calling.com ) will allow you to
review or update the available personally identifiable information that
Serve Global ,LLC (Unlimited India Calling.com ) received directly from
you (not from any third parties) by accessing your account online, or by
contacting Serve Global ,LLC (Unlimited India Calling.com ) at the
address or telephone number listed in the
“Contact Us”
portion of this Privacy Policy, or Serve Global ,LLC (Unlimited India
Calling.com )’s Customer Care Department at
customercare@unlimitedindiacalling.com.
In order to ensure your privacy is maintained, Serve Global ,LLC
(Unlimited India Calling.com ) may ask for information to verify your
identity prior to granting you access to your information.
How
Will I Know if Serve Global ,LLC (Unlimited
In the event that Serve Global ,LLC (Unlimited India Calling.com ) makes
material changes to this policy, Serve Global ,LLC (Unlimited India
Calling.com ) will notify you via email.
How
Can I Submit A Privacy Complaint to Serve Global ,LLC (Unlimited
Please
submit any complaints about breaches of your privacy
in writing
by contacting Serve Global ,LLC (Unlimited India Calling.com ) at the
address or fax number listed in the
“Contact Us”
portion of this Privacy Policy:
What
About the Protection of Children?
Serve
Global ,LLC (Unlimited India Calling.com ) does not actively or
knowingly collect any Personally Identifiable Information from
individuals under 18 years of age. Where appropriate, Serve Global ,LLC
(Unlimited India Calling.com ) will instruct children not to submit such
information to our website advertisements without the consent of a
parent or guardian. If a parent or guardian is concerned that a child
may have submitted Personally Identifiable Information to Serve Global
,LLC (Unlimited India Calling.com ) without their consent, that parent
or guardian may contact Serve Global ,LLC (Unlimited India Calling.com )
at the address or telephone number listed in the
“Contact Us”
portion of this Privacy Policy and request that this information be
removed from our files.
Contact Us
As previously described in this Privacy Policy, Serve Global ,LLC
(Unlimited India Calling.com )’s Customer Care Department is available
to assist you with any privacy concerns you may have. Contact
information follows:
|
Mailing Address: |
Toll Free Number:
1-800-465-5015 |
You
may also e-mail Serve Global ,LLC (Unlimited India Calling.com )
directly through the its website at
http://www.Unlimited
Policy
Governing the Serve Global ,LLC (Unlimited
Serve Global ,LLC (Unlimited India Calling.com ) (“Serve Global ,LLC
(Unlimited India Calling.com )”) is committed to honoring consumers’
preferences as to receiving telemarketing calls in their homes and has
instituted the following policy to assure that consumers may exercise
their right to choose whether to receive such calls from Serve Global
,LLC (Unlimited India Calling.com ).
·
Serve
Global ,LLC (Unlimited India Calling.com ) maintains a company
Do-Not-Call list of persons who have requested not to receive
telemarketing calls from Serve Global ,LLC (Unlimited India Calling.com
).
·
Serve
Global ,LLC (Unlimited India Calling.com ) will record the telephone
number and name of any residential telephone subscriber who requests not
to receive telemarketing calls from Serve Global ,LLC (Unlimited India
Calling.com ) and place the consumer’s name and telephone number on the
Serve Global ,LLC (Unlimited India Calling.com ) Do-Not-Call List within
30 days from the date the request was made.
·
Serve
Global ,LLC (Unlimited India Calling.com ) will not make any telephone
solicitation to any telephone number registered on the Serve Global ,LLC
(Unlimited India Calling.com ) Do-Not-Call List.
·
Serve
Global ,LLC (Unlimited India Calling.com ) will honor a do not call
request for 5 years from the date the request was made.
·
Serve
Global ,LLC (Unlimited India Calling.com ) will not share a consumer’s
request not to be called with any other person or entity without
obtaining the consumer’s prior written permission to do so.
Policy Governing the National Do-Not-Call List
Serve Global ,LLC (Unlimited India Calling.com ) (“Serve Global ,LLC
(Unlimited India Calling.com )”) is committed to honoring consumers’
preferences regarding the receipt of telemarketing calls in their homes
and has instituted the following policy to assure that consumers may
exercise their right to choose whether to receive such calls from Serve
Global ,LLC (Unlimited India Calling.com ).
Serve Global ,LLC (Unlimited
·
Place
telemarketing calls to any number on the National Do-Not-Call Registry.
·
Place
telemarketing calls to any consumers (even to numbers not on the
National Do-Not-Call Registry) unless Serve Global ,LLC (Unlimited India
Calling.com ) has first paid the required fee for access to the National
Do-Not-Call Registry.
·
Deny
or interfere with a person’s right to be placed on the National
Do-Not-Call Registry.
To
ensure that Serve Global ,LLC (Unlimited
·
All
Call Lists shall be scrubbed against a version of the National
Do-Not-Call Registry that has been obtained from the administrator of
the Registry not more than 31 days prior to the date of any call made on
Serve Global ,LLC (Unlimited India Calling.com )’s behalf and a version
of Serve Global ,LLC (Unlimited India Calling.com )’s in-house
do-not-call list (“Serve Global ,LLC (Unlimited India Calling.com )
Do-Not-Call List”) that has been updated by Serve Global ,LLC (Unlimited
India Calling.com ) not more than 30 days prior to the date of any call
made on Serve Global ,LLC (Unlimited India Calling.com )’s behalf;
With
respect to telemarketing campaigns utilizing third party telemarketing
companies, Serve Global ,LLC (Unlimited
·
No
outbound telemarketing campaign may be initiated on Serve Global ,LLC
(Unlimited India Calling.com )’s behalf without prior written
authorization from Serve Global ,LLC (Unlimited India Calling.com )
confirming that the Call Lists have been scrubbed against the National
Do-Not-Call Registry and the Serve Global ,LLC (Unlimited India
Calling.com ) Do-Not-Call List;
·
• The
Telemarketing Company shall generate and transmit to Serve Global ,LLC
(Unlimited India Calling.com ) on a daily basis compliance reports
containing data on all do-not-call complaints and requests received by
the vendor; and
All telemarketing campaigns will be monitored by Serve Global ,LLC
(Unlimited India Calling.com ) for compliance with this policy and
applicable rules and regulations through a variety of audit procedures.
Serve
Global ,LLC (Unlimited
Subpoena Compliance Contact Information
All subpoenas should be directed to Serve Global ,LLC (Unlimited India
Calling.com )’s Subpoena Compliance Center at:
Serve Global ,LLC (Unlimited India Calling.com )
Subpoena Compliance Center
18352 Dallas Parkway # 370
Dallas, Tx 75287
Email:
legaladmin@serveglobal.com
Phone:
972-805-9300
Fax: 214-329-4044
Fees for Subpoena Compliance
Serve Global ,LLC (Unlimited India Calling.com ) will invoice the person
or entity submitting a subpoena for the administrative costs associated
with subpoena compliance as per the rates outlined below. Payment must
be made within 30 days from the date of invoice; and checks should be
made out to the legal entity to which the subpoena was directed and
mailed to the subpoena compliance center at the address listed above.
·
$175
per research hour (1 hour minimum)
·
$25.00
Express Shipping
·
$20.00
CD Rom
·
$0.50
per copy page
·
$2,500
(30 days) Pen Register Fee
·
$3,500
(30 days) Wiretap Fee
Please contact David at
972-805-9300 for questions regarding this policy or to establish
contract rate arrangements.
Customer Notification Policy
It is Serve Global ,LLC (Unlimited India Calling.com )’s policy to
notify any customer whose account information is sought via a valid
subpoena or court order unless an emergency situation exists or
non-disclosure is required by law. If customer notification
is permitted, Serve Global ,LLC (Unlimited India Calling.com ) will not
release any customer information to the requesting party until
approximately 10 business days following the date which the customer has
been notified in order to allow the customer adequate opportunity to
seek a quash order from the courts.
Acceptance of service by facsimile or email is strictly conditioned upon
payment of charges. Unlimited India Calling.com reserves the right to
require payment in advance and to seek enforcement of charges